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Delegate › Become a Hub

A trusted handoff deserves a trusted place.

Every handoff is a neighbour walking through your door who had no other reason to come today. And every sender abroad who chooses your Hub learns your name from four thousand miles away. Your counter becomes the address a community trusts — on both ends of the route.

What being a Delegate Hub does for your business

A reason to walk in

Every drop-off and every pickup is a person entering your location who was not coming today. What happens once they are inside is your business — it always was.

Known on the other side of the world

Whichever end of the route you sit on, the other end learns your name. A shop in Addis becomes the address families in Seattle choose. A shop in Seattle, DC or Toronto becomes the address families in Addis choose — because the sending runs both directions.

The standing you already have, made visible

People trust your counter because they know you. Delegate turns that standing into a documented role — in front of people who have not met you yet, and in front of their families who have.

Paid for the work you do

A Hub fee is part of what a request costs when a Hub handles it. You are not doing a favour for a platform; you are doing defined work and being paid for it.

First movers set the rules

A corridor opens with a small number of Hubs. The first ones tell us what works on the ground, and the corridor is built around their answers.

Every item still follows the rulesTraditional gifts, food, documents — whatever the route carries, each item is reviewed against that corridor’s rules before it moves. A Hub is never asked to judge whether something qualifies. That decision is made before the package reaches your counter.
What we will not tell youWe will not promise you customers. No one can. What we can tell you is the mechanism: a package in your shop is a person at your counter, and that is a fact about how the system works rather than a projection about how well it will do.

What a Hub actually does

Depending on the request, a Hub may:

  • receive an approved item;
  • compare it with the request;
  • capture required photographs;
  • apply or verify a seal;
  • scan custody in or out;
  • hold a package for a limited period;
  • release it to the approved traveler or recipient.
What a Hub is not asked to doHubs do not handle customer payments, decide disputes, make customs judgments, or promise delivery outcomes.

Your shop, known in two countries

Packages do not only fly one way. Addis sends too.

A grandmother’s gift. Documents that have to be the originals. The one thing a cousin abroad cannot find in any shop near them. Every one of those needs a trusted counter at both ends.

So your shop stops being only a Seattle shop. It becomes an address a family in Addis says out loud — picked by someone who has never walked your street, on the word of someone who has.

No advertising buys that. You earn it one package at a time. And when the corridor widens, the Hubs that opened it are already the ones the community knows to walk to.

You are not joining a network. You are one of the reasons it works.

You are never the judge

Inspect, photograph, seal, hand over. That is the job. No disputes to settle, no money to hold, no arguments to referee — and every task is written down before you touch a package.

Nothing hidden in the fine print

What you are responsible for is short, listed, and in the Hub agreement — which you read in full before you operate anything.

Your staff see only your packages

The task in front of them, and nothing else. Never the whole marketplace. Never another Hub’s work.

Claim your counter

Three questions. About a minute. Nothing to sign, nothing to pay, and nothing about how you run your shop has to change.

1. About the location
Hubs are reviewed one at a time, in person where we can.
Please tell us the name.
Please complete this.
Please tell us the city.
2. What you could offer
Rough answers are fine. Nothing here is a commitment.
Please complete this.

A Hub holds a package for a limited period only, never indefinitely.

Please complete this.
3. How do we reach you?
Used only to talk to you about the Hub program. Never sold, never shared.
Please enter your name.
Please enter an email or phone number we can reach.
Please complete this.

Thank you — we have your application.

Hub applications are read individually by a person, usually within a day. Responsibilities are defined in a signed agreement you review before operating anything.